Safety

Arrive safely. Every time.

Licensed chauffeurs, well-kept cars and a team you can always reach.

Licensed chauffeurs

  • Every chauffeur – our own and our partners’ – holds a valid Danish chauffeur card. To get one, a chauffeur must pass a special course and test and have a clean criminal record.
  • We check every card and its expiry date. A chauffeur whose card has expired gets no rides.
  • Every chauffeur has completed first aid training, as required for a Danish driving licence.
  • Fornemo is licensed for passenger transport by booking in a vehicle with a chauffeur.

Safe, well-kept cars

  • Mainly Mercedes-Benz: E-Class or EQE, EQV and S-Class.
  • Cars are inspected as Danish rules require for passenger transport, and are cleaned and checked before every ride.
  • Insured for passenger transport.
  • We never carry more passengers than the car is registered for – children and babies included.

On the road

  • Calm, professional driving that follows Danish traffic law.
  • Seat belts for everyone, front and back.
  • No alcohol or drugs behind the wheel.
  • Phone only hands-free while driving.
  • No smoking in the car.

Children

  • Child seats and boosters are free. Tell us each child’s age when you book, so we bring the right seat.
  • Every child counts as one passenger, babies included. Children always sit in the back.
  • The chauffeur fits the booked seats. A rear-facing baby seat never goes in front of an active airbag.
  • We follow the Danish rules for children in cars. Read them on borger.dk.

Finding the right car

  • At CPH your chauffeur waits inside Terminal 3 Arrivals, behind the railing by Airport Information, with your name on a tablet.
  • Only get into the car with the chauffeur who has your name. If you are unsure, call us.
  • We track your flight or ship, so we are there when you arrive, even if you are late.

Contact us

Lost something?

  • Call or write to us with your booking number. We keep found items safe and get them back to you as quickly as possible.
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Write to us

Questions about a ride or a booking? Write here.

We reply within a few hours, 08:00–22:00. Messages sent at night are answered in the morning.
Urgent on the day of travel? +45 91 40 39 91 · WhatsApp